General Questions
What is Zenland?
What is Zenland?
Zenland is a decentralized escrow platform built on Ethereum. It allows two parties to transact safely using smart contracts instead of trusting a company.
Is Zenland safe?
Is Zenland safe?
Yes. Funds are held in smart contracts, not by Zenland. The code is audited and open source. No one can access your funds without following the escrow rules.
What blockchain does Zenland use?
What blockchain does Zenland use?
Zenland is deployed on Ethereum mainnet and Sepolia testnet. More chains may be added through DAO governance.
What tokens are supported?
What tokens are supported?
Currently USDC and USDT. More tokens can be added via DAO proposals.
Fees & Costs
How much does it cost to use Zenland?
How much does it cost to use Zenland?
1% of the escrow amount, with a minimum of 50. Plus Ethereum gas fees (or free with NYKNYC wallet).
Who pays the fee?
Who pays the fee?
The buyer pays the protocol fee when creating the escrow. The seller receives the full escrow amount.
Are there hidden fees?
Are there hidden fees?
Can I avoid gas fees?
Can I avoid gas fees?
Yes! Use the NYKNYC smart wallet. Zenland sponsors all gas fees for NYKNYC users.
Using Escrows
How long does it take to create an escrow?
How long does it take to create an escrow?
About 15-30 seconds once you submit the transaction (one Ethereum block confirmation).
Can I cancel an escrow?
Can I cancel an escrow?
Depends on the state:
- Pending: Yes, if seller doesn’t accept in time
- Active: No unilateral cancel, but seller can refund or you can negotiate a split
What if the seller disappears?
What if the seller disappears?
If they never accepted the escrow, you can cancel after the acceptance window. If they accepted and marked fulfilled, you can dispute or wait for protection to expire.
What if the buyer disappears?
What if the buyer disappears?
Mark the escrow as fulfilled. After the protection period expires, you can claim the funds.
Disputes
How do disputes work?
How do disputes work?
The buyer opens a dispute → either party invites the agent → agent reviews and decides the split → funds are distributed.
How long does dispute resolution take?
How long does dispute resolution take?
Typically 1-3 days once an agent is invited. Maximum 7 days before timeout can be claimed.
What if the agent doesn't respond?
What if the agent doesn't respond?
After 7 days, either party can claim timeout. The escrow returns to disputed state with no agent, where you’ll need to settle mutually.
Can I appeal an agent's decision?
Can I appeal an agent's decision?
Agent decisions are final for that escrow. You can report misconduct to the DAO for future action against the agent.
Agents
How do I become an agent?
How do I become an agent?
Register as an agent by staking stablecoins and DAO tokens. You’ll need to meet minimum requirements.
How much can I earn as an agent?
How much can I earn as an agent?
You set your own fees (within DAO limits). Earnings depend on the number of disputes you resolve.
What happens if an agent misbehaves?
What happens if an agent misbehaves?
The DAO can slash their stake as punishment. Repeated misconduct leads to larger slashes.
Technical
Is the code open source?
Is the code open source?
Yes. Smart contracts are verified on Etherscan and available on GitHub.
Can I integrate Zenland into my app?
Can I integrate Zenland into my app?
Yes! See our developer documentation.
What's a locked escrow?
What's a locked escrow?
An escrow with no agent. Funds can only move if both parties agree. See Locked Escrow.
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