# Contract Chat

{% hint style="info" %}
_**Contract chat**_ is a separate chat designed for all interactions between the two parties entering into an agreement. By nature, the chat is synced with the specific [_smart contract_](../getting-started/what-is-smart-contract) it refers to. This ensures safe and easy updates on all actions and states the [_Zenland contract_](zenland-contract) goes through.
{% endhint %}

The contract chat is _**uniquely different**_ from a regular chat or a messaging app.

* Chat messages and updates cannot be intentionally deleted or hidden by one of the parties, or both.
* No third party except direct participants of the contract can view the chat.
* The chat messages are _**time-stamped**_ to ensure the logical order in which they appear.
* The chat automatically saves and displays all [_contract actions_](../contract-actions/what-is-contract-action) taken by either side.
* Contract chat is immediately updated on the [_contract state_](../contract-states/what-is-contract-state) if any changes are made to it.
* Chat details such as messages or URL links (if any), cannot be deleted or edited.
* Like a folder, the chat stores the updates and details of a particular case in one place.
* Every new contract will have its _**own contract chat**_ to prevent confusion on the agreement terms.
* Once the contract has been fulfilled and its state changes to [_executed_](../contract-states/executed-state), messaging is disabled.

Like a mirror, the Contract Chat reflects any changes made to the contract terms by the [_Contractee_](zenland-contract/contractee) (buyer) or the [_Contractor_](zenland-contract/contractor) (seller). It can also be used by the parties to discuss the terms and details of the agreement or settle disputable cases.

{% hint style="warning" %}
_<mark style="color:orange;">**Important**</mark>_

To prevent the parties from intentionally altering important information for self-interest, chat messages cannot be edited or deleted.
{% endhint %}

Even greater importance the Contract Chat may have in case of [_dispute escalation_](../contract-actions/invite-an-agent) when the _**Zenland Agent\***_ is called to resolve the case.&#x20;

It supplies the Agent with the necessary details on the case to make the right decision. For it to remain unbiased and fair for both parties, the Contract Chat is the only way how parties can provide the evidence to support their claims.

{% hint style="success" %}
_<mark style="color:green;">**Good to know**</mark>_

\*_**Zenland agent**_ is a contract-neutral third party, a verified individual who signs an NDA (non-disclosure agreement) and is trusted with the case.&#x20;

_Read agent-assisted disputes in detail in the "_[_Invite an Agent_](../contract-actions/invite-an-agent)_" chapter._
{% endhint %}
